Go to my.dialux.com and click on the login area in the upper right corner. Click on "Forgot password".

Enter your e-mail address and click "Next".

Check your e-mail inbox to see if you have received an e-mail with the subject "Reset your password at my.dialux.com".

Tip: If you have not received an email, check your spam folders or other filtered folders.

Click on the password reset link in the email. A new web page is opened.

Enter your new password in both fields and click on "Save password".

Open my.dialux.com again and log in with the e-mail address you used to reset your password and with the new password.